Pre-Orders
We are currently operating on a pre-order model. Orders placed between now and 15th October will be shipped during the final week of October, with tracking details emailed once dispatched. Please note: once stock is released, it will be limited.
Product & Quality
Materials & Craftsmanship
What materials do you use?
Each piece is crafted from 100% 925 silver with a rhodium plating to ensure a long lasting finish designed for beauty and longevity. Full details can be found within each product description.
Are your pieces hypoallergenic and waterproof?
Yes. All of our jewellery is nickel-free and safe for sensitive skin.
Sizing & Fit
Perfect Fit Guarantee
How do I find my size?
We currently only have 1 bracelet size which is 55x60mm - however we are working to expand our range.
What if the bracelet I ordered does not fit?
We'll be delighted to assist with a return where possible.
Orders & Payments
Payment Options
What payment methods do you accept?
We accept major debit and credit cards, PayPal, and other secure payment providers.
Is my payment secure?
Yes — all transactions are fully encrypted and handled with the highest level of security.
Do you offer installments?
For now no, but we are working extremely hard to create flexible installment options at checkout.
Delivery
Shipping Information
How long does delivery take?
- UK: 3–5 working days
- Next Day UK: £5.99 (orders placed before 12pm; later orders ship the following working day)
- International: 8–10 working days
How much is delivery?
| Service | Cost |
|---|---|
| UK Orders over £100 | Free |
| UK Standard | £2.99 |
| UK Next Day | £5.99 |
| All International | £7.99 |
Gifting
Gift Services
Can I add a gift message?
Yes — a personalised note can be included with your order.
Do you offer gift wrapping?
All pieces arrive in our signature luxury packaging, with premium gift wrap available.
Sustainability & Ethics
Our Commitment
Are your materials ethically sourced?
Yes. We partner only with trusted suppliers committed to responsible sourcing.
What steps do you take for sustainability?
We design with longevity in mind, use sustainable packaging, and focus on responsible production practices.